I spent several hours on the phone separately with both Vonage and Sprint this morning. Both calls should have taken less than 10 minutes and each took almost 90 minutes. Both calls required multiple unnecessary department transfers and either broken english speaking reps, or reps who spoke english well who were rude. Really rude. UnnecessarilyContinue reading “Customer service nightmares”
Sprint just jumped on the unlimited cell plan bandwagon. Since I’m already on a $99 plan, makes sense for me to switch. My favorite part: “Current Sprint customers will be able to switch to the Simply Everything plan without extending their contracts, according to Sprint.”
My initials “MD” have always caught me flack like : “You should have been a doctor, then you’d be MD, MD” Well today my wife informed me that MD really stands for “Math Dork” How true honey. How true.
I have the luxury of working from home 3 or 4 days a week. I have several clients who are very accomodating of this. I’ve been doing this for years now and I’ve noticed a trend about my productivity. It’s directly tied to the amount of actual user interaction I recieve on a personal basis.Continue reading “A work from home challange for me”
full from HeeBeen for lunch. #
Bill Gates gave his last keynote at CES today. He did a video which you have to take your hat off for, it’s very funny: http://images.video.msn.com/flash/soapbox1_1.swfVideo: Bill Gates Last Day CES Clip
Buying tickets to San Jose. Again. #
playing with IM+ #