Great, another thing to suck away my attention. But it’s just so cool: Google Sky
Author Archives: mrdoornbos
Dr Jill Bolte Taylor’s TED Talk
TED 2008 just wrapped up and in no time, they’ve started to post some of the talks on the site. I’ve been interested in the brain and how it works for years. My Uncle had a massive stroke about 10 years ago and lost much of his ability to communicate through speech. Dr Taylor isContinue reading “Dr Jill Bolte Taylor’s TED Talk”
Customer service done right
In stark contrast to my Vonage and Sprint customer service nightmares earlier today, I contacted VMWare support via the online tool. I got an email back in 7 minutes with the correct answer and the change was completed. Total time for my personal involvement was around 25 seconds and my problem was resolved asynchronously inContinue reading “Customer service done right”
MacBook in Tablet Form
Customer service nightmares
I spent several hours on the phone separately with both Vonage and Sprint this morning. Both calls should have taken less than 10 minutes and each took almost 90 minutes. Both calls required multiple unnecessary department transfers and either broken english speaking reps, or reps who spoke english well who were rude. Really rude. UnnecessarilyContinue reading “Customer service nightmares”
Sprint goes unlimited too…
Sprint just jumped on the unlimited cell plan bandwagon. Since I’m already on a $99 plan, makes sense for me to switch. My favorite part: “Current Sprint customers will be able to switch to the Simply Everything plan without extending their contracts, according to Sprint.”
The Oscars in 60 seconds, Mahalo Daily Style
MD – Big math dork
My initials “MD” have always caught me flack like : “You should have been a doctor, then you’d be MD, MD” Well today my wife informed me that MD really stands for “Math Dork” How true honey. How true.
It’s scary how much I can relate to this
A work from home challange for me
I have the luxury of working from home 3 or 4 days a week. I have several clients who are very accomodating of this. I’ve been doing this for years now and I’ve noticed a trend about my productivity. It’s directly tied to the amount of actual user interaction I recieve on a personal basis.Continue reading “A work from home challange for me”
Michael Doornbos 